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What Information Do We Collect?
The types of personal information that we collect from you will depend on the circumstances of collection and on the type of service you request from us. For example, when you wish to purchase a product from this website we may collect details such as your name, address, delivery address, telephone numbers, gender and other information relevant to your purchase.
How We Collect Information
We may collect personal information about you when you visit our website, when you deal with us over the telephone, send us correspondence (whether by letter, fax or email), or when you have contact with us in person. We will not collect any personal information without your consent. We consider that your consent is granted when you complete the fields necessary to facilitate a transaction through this website.
How We Use Your Personal Information
We generally collect your personal information for the following purposes:
To facilitate your access to our website, products and services
To deliver products you have ordered from us
To conduct marketing activities
To provide you with information about our products and services
To seek your opinion on our products, services, marketing and website.
Some of the personal information we collect is essential for us to be able to accurately identify who is using the service. Other types of personal information we collect help us to develop a profile of who is using our service and what their interests are. This assists us in offering products to suit the needs of the users of this website.
Disclosure of Personal Information to Third Parties
We may disclose your personal information to third parties for the purpose of which the information was collected, or for related purposes. For example to complete a transaction on your behalf or provide you with a product that you purchased. We engage third party contractors to perform services for us which involve the contractor handling personal information we hold. For example, we currently engage third party contractors to:
Deliver products purchased from this website.
Provide electronic funds transfer services, credit card account processing and related services.
Keeping Your Personal Information Up To Date
We take reasonable steps to ensure that your personal information is accurate, complete, and up-to-date whenever we collect or use it. If the personal information we hold about you is inaccurate, incomplete or out-of-date, please contact us and we will take reasonable steps to either correct this information, or if necessary, discuss alternative action with you.
To ensure that our service is as userfriendly as possible we use so-called cookies.
A “cookie” is a small text file which a webserver sends to your browser when you visit a website. So-called “session cookies” expire at the end of the browser session and can capture your activities during the browser session. In contrast to these, there are “permanent cookies” which are saved on your terminal and these are able to capture your settings or activities on multiple websites.
Besides so-called “session cookies” which are deleted when you end your browser session, we put in place permanent cookies. Cookies are stored until deleted by the user.
It depends on your browser’s settings as to whether the cookie file is stored or deleted. If the file is stored, our webserver can recognise your terminal. Next time you visit the site or when you switch between functions requiring you to enter a pass-word, the cookie can save you re-entering information. This is how cookies make it easier for you to use websites requiring user input. Additionally, cookies can help us offer you the most personalised, optimised surfing experience, as long as you give us permission to do so.
That is unless you explicitly reject cookies and deactivate them as set out below:
You can set your browser either to receive our cookies or use our website without cookie functionality. In the latter case however your text entries in our form fields cannot be saved for future searches, and you will have to input your data again when you next visit our website. In this case we will also unfortunately not be able to present personally tailored content to you.